Account Deletion

Delete your CortoLink account

CortoLink app users can delete their account directly from the signed-in app without sending an email or contacting support.

Delete from the app

Open the CortoLink app where you are signed in.
Go to Profile, More, or Menu.
Tap Delete Account.
Confirm Delete account to complete deletion and sign out.

This in-app deletion flow removes app sign-in access and deactivates or de-identifies account profile information that is no longer needed.

If you cannot access the app

If you no longer have access to your account, email support@cortolink.com and we will help you regain access or process the deletion after verifying account ownership.

What happens next

After you confirm deletion in the app, CortoLink removes mobile sign-in access, removes registered notification devices, and deletes or de-identifies account profile information that is no longer needed.

Some records may need to be retained when required for security, legal, fraud-prevention, repair-file, payment, dispute, or business-record reasons.

Data that may remain

Repair files, tow records, invoices, notes, documents, or audit history may remain if they are needed by a bodyshop, tow company, customer, insurer, legal obligation, or business record requirement.